Now’s the time to focus on making positive, proactive changes in your Salesforce strategy that will help you weather the storm and prepare for a return to normal operations. Here’s how three different organizations did just that.

There’s nothing we love more than geeking out with others over CRM technology and how it can help people work smarter rather than harder. Read the latest CG Slack Chat to see what we’re discussing as a team.

Salesforce may be in the cloud, but hiring a Salesforce consultant who can sit with you in person, understand your needs, and communicate with your users face-to-face has incredible benefits.

Getting the right consultant to take a look at your Salesforce platform is like getting a mechanic to check out your vehicle. If you want to keep moving, it’s only a matter of time until you need an expert.

The Cloud Giants team is preparing to say goodbye and good luck to Principal Solutions Architect Scott Coleman this week as he transitions to a new role in Raleigh, N.C.

Cloud Giants will be closing for the remainder of the week at the end of business on Wednesday, September 12, due to Hurricane Florence.

I have a confession, I make mistakes. I am human. I try to remind my clients they are human too - they work with new technologies, they are learning, mistakes will happen. I’ve learned more from my mistakes than from my successes.  My customers often get nervous when setting up their very first email template in Salesforce.  They want to be sure it looks right and has everything they need.  They worry they will send to the wrong people, or send too soon.  But knowing how to recover from a mistake is one of the most important things a business can do to retain trust amongst their customers.