A.J. shares what he learned about Cloud Giants and business operations as an intern over the past eight months.

The new year is here and we’re feeling its promise. As we say goodbye to 2018, here are some of the highlights from the Cloud Giants team.

If you’re new to Salesforce, there are some basic concepts that can help you hit the ground running. Here’s a glossary of the most common Salesforce terms and their definitions to get you started.

Starting this week is Salesforce's Developer week; and today I traveled to Greensboro to learn about Salesforce's Lightning framework for building apps, processes, and connecting data. I love learning about new things and Salesforce just keeps getting better.  Here's a quick overview of each piece of the puzzle that we covered, an example of how to use it, and a link to the tutorial where you can try it out yourself.

"Oh my goodness, I've been waiting so long for duplicate management, I CAN'T WAIT TO TURN IT ONNN!!!!" - Says many a Salesforce customer. Yes, its SUPER exciting, I am definitely jumping up and down about this, but slow down, wait a minute. Don't rush in and just turn it on, its tempting, but you want to take a pragmatic view of this - Turn it on too much too fast, and your users are going to be upset - maybe even stop putting data into the system.